About This Policy

mirvontalexa operates under Australian privacy laws, including the Privacy Act 1988 and Australian Privacy Principles (APPs). This policy covers all personal information we collect through our website, services, and interactions with you.

When we say "personal information," we mean information that can identify you as an individual or from which your identity can reasonably be determined. This includes both obvious identifiers like your name and email, plus less obvious data like IP addresses and browsing patterns.

Information We Collect

Some information comes directly from you when you register, create campaigns, or contact us. Other data is collected automatically through cookies and similar technologies as you use our platform.

We also receive information from third parties like payment processors, identity verification services, and business databases to help us provide better service and meet our legal obligations.

How We Use Your Information

Your information helps us provide, improve, and secure our fundraising platform. Here's exactly how we use different types of data:

We never sell your personal information to third parties. Any data sharing happens only with your consent or as required by Australian law.

Data Sharing and Disclosure

We share your information only in specific circumstances and always with appropriate safeguards in place:

• Service providers: Payment processors, identity verification services, cloud hosting providers
• Professional advisers: Lawyers, accountants, auditors who help us operate legally and efficiently
• Regulatory bodies: ASIC, AUSTRAC, and other authorities when required by law
• Business transfers: If mirvontalexa is acquired or merged, your data may transfer to the new entity
• Legal proceedings: Court orders, subpoenas, or other legal requirements
• Safety and security: Preventing fraud, protecting our platform, or addressing security threats

Your Privacy Rights

Under Australian privacy law, you have several important rights regarding your personal information:

To exercise these rights, email us at support@mirvontalexa.com with your request and proof of identity. We'll respond within 30 days and guide you through the process.

Data Security and Protection

We take data security seriously and implement multiple layers of protection to keep your information safe:

• Encryption: All data transmissions use TLS 1.3 encryption, and sensitive data is encrypted at rest
• Access controls: Staff access is limited based on job requirements and regularly reviewed
• Security monitoring: 24/7 monitoring for suspicious activity and potential security threats
• Regular audits: Third-party security assessments and vulnerability testing
• Incident response: Established procedures for handling any security breaches promptly
• Data backups: Regular, secure backups stored in Australian data centers

Despite our security measures, no system is completely secure. We recommend using strong, unique passwords and enabling two-factor authentication on your account.

Data Retention and Deletion

We keep your information only as long as necessary for the purposes outlined in this policy or as required by Australian law:

• Account data: Retained while your account is active plus 7 years after closure
• Transaction records: Kept for 7 years as required by Australian financial regulations
• Communication logs: Stored for 3 years for customer service and legal purposes
• Marketing data: Deleted immediately when you unsubscribe or request removal
• Technical logs: Automatically deleted after 12 months unless needed for security investigations

When data reaches its retention limit, we securely delete it using industry-standard methods that make recovery impossible. Some information may be retained in anonymized form for statistical analysis.

You can request early deletion of your data, but we may need to retain certain information to meet legal obligations or resolve disputes.

International Data Transfers

mirvontalexa primarily stores data in Australia, but some services require international transfers:

• Cloud services: Some data may be processed in secure facilities in Singapore or the United States
• Payment processing: Financial transactions may route through international payment networks
• Support services: Customer service tools may store communication data internationally

All international transfers comply with Australian privacy law and include appropriate safeguards like contractual protections and adequacy decisions. We ensure overseas recipients provide equivalent privacy protection to Australian standards.

Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience and understand how you use our platform:

• Essential cookies: Required for login, security, and basic functionality
• Performance cookies: Help us analyze site usage and identify technical issues
• Functional cookies: Remember your preferences and settings
• Analytics cookies: Provide insights into user behavior and popular features

You can control cookie settings through your browser, but disabling certain cookies may limit platform functionality. We don't use cookies for advertising or share cookie data with advertising networks.

Our analytics are privacy-focused and don't track individual users across websites or create detailed personal profiles for marketing purposes.

Changes to This Policy

We review and update this privacy policy regularly to reflect changes in our services, legal requirements, or privacy practices.

When we make significant changes, we'll notify you by email and display a notice on our platform at least 30 days before the changes take effect. Minor updates, like clarifying language or adding contact details, may not require advance notice.

Continued use of mirvontalexa's services after policy changes indicates your acceptance of the updated terms. If you disagree with changes, you can close your account before they take effect.